Content
Use of Service
Cancel API is used to cancel a shipment before the shipment is in transit (has arrived in the value chain). The cancellation applies to all items in a shipment.
The shipment will be defined as in transit from the day before desired delivery date. Shipment without desired delivery date will be in transit immediately after booking.
Shipments that have been canceled cannot be resumed and data about a canceled shipment will not be sent to the carrier.
It is not possible to cancel a shipments in transit with this API, to stop a shipment in transit contact the carrier customer service.
Successful cancellation will set eventlog API key 71, 60 or 73.
Even with successful cancelation there will be corner cases where the carrier will try to deliver/pick up the parcel, this is because the distribution can override and/or start their distribution outside of times defined by them in the system.
Since pick-up shipments (C2C/C2B) do not arrive in the value chain before they are actually picked up, more flexibility is available.
Pick-up shipments have a later cut off for cancellation, usually until 23:00 p.m. the day before pick-up. This depends on geography and carrier, contact your carrier for exact details.
Pick-up shipments can also be canceled if the pick-up attempt failed
Case | Can be cancelled | Not able to cancel | |
|---|---|---|---|
| 1 | B2C-Shipment with items X and Y
|
|
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| 2 | B2C-Shipment
| not possible to cancel | not possible to cancel |
| 3 | C2C/C2B-Shipment
|
|
|
| 4 | C2C/C2B-Shipment
|
| after activation (set distributionDate with Parcel Edit Order API, same as case 3) |
| 5 | C2C/C2B-Shipment
| Same as case 3 | Same as case 3 |
Cancelling 8/5 or earlier 
Cancelling date 9/5 or later
Setup
Make sure you have the following information at hand before proceeding. Contact you transport carrier partner to obtain this information.
| Description | |
|---|---|---|
Username (see Authentication section) | wsfoobar | A valid username. |
Password (see Authentication section) | a-very-very-long-password | A password matching given username. |
The user is a web service user
The user has access to the web service for edit orders
The user has access to the shop registered on the parcel
Environments / Endpoints
Consider using the TEST-endpoint wile developing your system. By doing this you ensure that your test-data will not pollute any potential external systems.
TEST DELETE | https://staging-ws.di.no/ws/json/parcel/booking/v-1/order/cancel/{identifier}
|
|---|---|
PRODUCTION DELETE | https://ws.di.no/ws/json/parcel/booking/v-1/order/cancel/{identifier}
|
Authentication
This endpoint requires the user to be authenticated. Refer to the documentation here for more information on how to obtain a valid token to use in your request.Â
Making a request
Notes
Clients using this API should not fail if new fields are added to the response. If a new field is added to the response on a later stage, existing clients should handle this in a way such as they just ignore the field.
Request header
key | value example | comment |
|---|---|---|
Authorization | Bearer $SECRET_WS_TOKEN | See authentication on how to obtain a token |
Content-Type | application/json |
Path-Parameters
Name | Example | Description |
|---|---|---|
shipmentId | 70724761617883184 | The message number of the order that will be edited |
Curl request
curl -X DELETE \ https://staging-ws.di.no/ws/json/parcel/booking/v-1/order/cancel/70724761603243701 \ -H 'Authorization: Bearer $SECRET_WS_TOKEN' \ -H 'Content-Type: application/json' \
Response
Confirmation or error message
Error handling
API requests that result in errors will return an appropriate HTTP status code to help you identify the type of error. You can use the table below to understand what each code means. og search online with the HTTP status code. The HTTP error keys used are based on the standard, and therefore available online (Tips to search “HTTP code XXX”)
In addition to HTTP status there may be more details in the errorKey field. Error Keys can be added at a later stage, clients should handle this as well as an empty value for errorKey.
HTTP Status code | Text | Description |
|---|---|---|
400 | Client or Validation Error | The request body/query string is not in the correct format. |
401 | Authentication Failure | Indicates that the Authorization header is either missing or incorrect. You can learn more about the Authorization header here. |
403 | Access denied | This indicates that the agent whose credentials were used in making this request was not authorized to perform this API call. It could be that you do not have access to the shop or transportsolution you provided in your request. If you believe this is a mistake, please reach out to your contact so it can be rectified. |
405 | Method not allowed | This API request used the wrong HTTP verb/method. For example a PUT request will result in this error. |
4xx | Client error | Generally receiving an error code that starts with 4 indicates that the client needs to change something. |
500 | Unexpected Server Error | Oops! This may indicates an error on our side. Please try again, if the error continues notify your contact person |
Error response
In addition to the HTTP status code, most errors will also return a response body that contains more information to help you debug the error. A sample error response is shown below. The format of the error response body is explained after the example.
Sample error
{
"statusCode": 401,
"errorKey": "authentication.missing",
"errorMap": {}
}
Field | Description |
|---|---|
statusCode | The HTTP code associated with this error. |
errorKey | A machine parseable error code. |
errorMap | Additional details pertaining to the error. |
Error Keys