Parcel Cancel Order API

Possibility to cancel orders.

Content

Use of Service

Cancel API is used to cancel a shipment before the shipment is in transit (has arrived in the value chain).
The cancellation applies to all items in a shipment.

The shipment will be defined as in transit from the day before desired delivery date. Shipment without desired delivery date will be in transit immediately after booking.
Pick-up shipments can be canceled until data has been transferred to the carrier.

Shipments that have been canceled cannot be resumed and will not be handled in the carrier.
It is not possible to cancel a shipments in transit, to stop these shipments contact the carrier customer service.

Examples

	Case	Can be cancelled	Not able to cancel
1	B2C-Shipment with items X and Y desiredDeliveryDate 10/5.	Cancelling 8/5 or earlier Item X and Y are cancelled	Cancelling date 9/5 or later
2	B2C-Shipment desiredDeliveryDate not specified	not possible to cancel	not possible to cancel
3	C2C/C2B-Shipment desiredDeliveryDate 10/5	Cancelling 8/5 or earlier Cancelling 9/5 may work depending on time, contact your carrier for specific cut off time Cancelling 10/5 if current parcel status is not “Parcel picked up“ (eventlog API key 32)	Cancelling 9/5 after carrier specific cut off Cancelling 10/5 or later if current parcel status is “Picked up” (eventlog API key 32)
4	C2C/C2B-Shipment passive return activated for shop desiredDeliveryDate not specified	Cancelling any time	after activation (set distributionDate with Edit API, same as case 3)
5	C2C/C2B-Shipment passive return activated for shop desiredDeliveryDate 10/5	Same as case 3	Same as case 3

Setup

Make sure you have the following information at hand before proceeding. Contact you transport carrier partner to obtain this information.

	Example	Description
Username (see Authentication section)	wsfoobar	A valid username.
Password (see Authentication section)	a-very-very-long-password	A password matching given username.

The user is a web service user
The user has access to the web service for edit orders
The user has access to the shop registered on the parcel

Environments / Endpoints

Consider using the TEST-endpoint wile developing your system. By doing this you ensure that your test-data will not pollute any potential external systems.

TEST DELETE	https://staging-ws.di.no/ws/json/parcel/booking/v-1/order/cancel/{identifier}
PRODUCTION DELETE	https://ws.di.no/ws/json/parcel/booking/v-1/order/cancel/{identifier}

Authentication

This endpoint requires the user to be authenticated. Refer to the documentation here for more information on how to obtain a valid token to use in your request.

Making a request

Notes

Orders can only be cancelled before the order has been exported to transport carrier partner.
Clients using this API should not fail if new fields are added to the response. If a new field is added to the response on a later stage, existing clients should handle this in a way such as they just ignore the field.

Request header

key	value example	comment
Authorization	Bearer $SECRET_WS_TOKEN	See authentication on how to obtain a token
Content-Type	application/json

Path-Parameters

Name	Example	Description
shipmentId	70724761617883184	The message number of the order that will be edited

Curl request

curl -X DELETE \
  https://staging-ws.di.no/ws/json/parcel/booking/v-1/order/cancel/70724761603243701 \
  -H 'Authorization: Bearer $SECRET_WS_TOKEN' \
  -H 'Content-Type: application/json' \

Response

Confirmation or error message

Error handling

API requests that result in errors will return an appropriate HTTP status code to help you identify the type of error. You can use the table below to understand what each code means.

HTTP Status code	Text	Description
400	Client or Validation Error	The request body/query string is not in the correct format.
401	Authentication Failure	Indicates that the Authorization header is either missing or incorrect. You can learn more about the Authorization header here.
403	Access denied	This indicates that the agent whose credentials were used in making this request was not authorized to perform this API call. It could be that you do not have access to the shop or transportsolution you provided in your request. If you believe this is a mistake, please reach out to your contact so it can be rectified.
405	Method not allowed	This API request used the wrong HTTP verb/method. For example a PUT request will result in this error.
500	Unexpected Server Error	Oops! This may indicates an error on our side. Please try again, if the error continues notify your contact person

Error response

In addition to the HTTP status code, most errors will also return a response body that contains more information to help you debug the error. A sample error response is shown below. The format of the error response body is explained after the example.

Sample error

{
    "statusCode": 401,
    "errorKey": "authentication.missing",
    "errorMap": {}
}

Field	Description
statusCode	The HTTP code associated with this error.
errorKey	A machine parseable error code.
errorMap	Additional details pertaining to the error.