Page Comparison

ORDER_ID

External order ID
Typically identifies each customer for this distribution.

40

String

A345

ORDER_LINE_ID

External order line ID
Typically identifies each package for this distribution. If given, it must be unique. 

40

String

891837

PICKUP

N

Order-lines are normally deliveries, but indicate here if an order-line is a pickup. Driver can then see different action-buttons. 

1

String (Y/N)

Y

TIMEWINDOW_START

Start time of route

Criteria for when the customer can receive the package (start time)

String/text "HH:MM" or "HHMM"

17:00
-or-
1700

TIMEWINDOW_STOP

End time of route

Criteria for when the customer can receive the package (end time)

String/text "HH:MM" or "HHMM"

19:00
-or-
1900

PRODUCT

Product name/number (must be recognised by driver)

100

String/text

Matkasse liten

PRODUCT_COUNT

1

Product quantity

Integer

1

PARCEL_NUMBER

Used for scanning. The number that will represented as a barcode on the parcel. Each non-blank value must be unique (within the file).
-or-

40

String

12345ABC900987654321
-or-
???????????987654???

CUSTOMER_TYPE

P

Indicate customer type: (P)rivate, (B)usiness, (R)etailer or (D)rop.

Note: Some XLS-reports will not output sensitive information (name, address) for the default type (P).

1

String/text

B

CUSTOMER_NAME

Customer name

100

String/text

Ola Hansen

CUSTOMER_CO

Optional Care Of (if the carrier should look for other names when delivering)

50

String/text

Fam. Olsen

CUSTOMER_DIRECTIVE

Notes about how the delivery should take place. Can be a note from the customer about where to deliver the package or what to do if they are not home.

To preserv linebreaks, use "\n" so the driver sees the message the same way it was written.

Sanitize
Remember to sanitize the data. Would be wise to use quotes and to replace double-quotes in the comment with single-quote.

Example:
This unquoted with problem-characters (;) is INVALID:
User's; "comment"
By adding quotes and replace double with single it's VALID:
"User's; 'comment'"

Note: For this field to be helpful, the drivers must understand the customer's language.

2000

String/text

"Hvis ikke vi er hjemme, så ring på hos <nabo-navn> på samme adresse, og hun vil slippe dere inn. \nSett kassen i boden i 4.etg. Takk."

CUSTOMER_PHONE_1

Customer's primary phone (with or without country code), so the driver easily can contact the customer.
Assumed to be a mobile number (so we can send SMS to it).

12

String/text

004792929393

CUSTOMER_PHONE_2

Customer's secondary phone (with or without country code), so the driver easily can contact the customer.

12

String/text

92929393

CUSTOMER_DURATION

Optional - If you have some very time consuming customers you can send in number of minutes a visit to this customer takes. Will override the default duration (delivery time) of a customer (often given per zip-interval).

Integer

15

ADDRESS_DESCRIPTION

A description for the address, if needed for the driver.

String/text

ADDRESS

Street address

100

String/text

Møllergata 3 A

ZIP

Zip (can be integer or string)

String/text or Integer

0366

CITY

City

30

String/text

OSLO

LATITUDE

Optional - if you want to use your own coordinates, else we will perform geocoding.

Double

59.915165 -or-

 59,915165

LONGITUDE

Optional - if you want to use your own coordinates, else we will perform geocoding.

Double

10.743319 -or-

 10,743319

ROUTE_NAME

Optional - If you want full control of how the routes are made, you can skip the optimization and use your own routes. You can still optimize the order within the routes afterwards.

Manual or Automatic
If this column it not used the customers will automatically re-user the last used route for this address.

NOTE: The planner will always get the option between creating these routes or to ignore them and start a fresh optimisation. (and can also easy start over with the imported customer-data).

String/text

Røa
-or-
201

WEIGHT

Weight of the package (gram).

Integer

250