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Here we define what to think about regarding configuration of a company and the possibilities, as well as how to integrate / use APIs.

Company-setup

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titleCore Configuration

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Status
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titleRequired

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Status
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titleRequired

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Acknowledgement Rules
Defining what the driver

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Status
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titleRequired

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  • Available types (choose at least one): CUSTOMER, DOOR, DELIVERED, PICKED_UP

  • Scanning (applicable if each item has a PARCEL_NUMBER + label with barcode/QR-code)

    • Choose (for each type) if you want the driver to Scan items when loading the truck

    • Choose (for each type) if you want the driver to Scan items before delivering to customer

  • Proof of Delivery (picture)

    • Choose (for each type) if driver has to take a picture when acknowledging. Will be visible in the dashboard

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Deviations

Status
titleOptional

  • Available types: CANT_FIND(customer), MISSING, NOT_HOME, DAMAGED, NOT_ACCEPTING, OTHER

  • Must choose a deviation-context for each type: Customer or Delivery/Product

  • Choose (for each type) if you want the driver to always add a comment when registering a deviation

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Status
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titleAddon feature

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  • “Soon there” - Driver on his/her way and is estimated to be there within X minutes.

  • “Successful delivery/pickup” - When driver selects a QuickAction (successful delivery/pickup)

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Status
titleOptional

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Definitions / concepts

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titleDefinitions / Business Objects

  • Plan - A collection of orders that will be distributed as a batch (i.e. a shift for a given date)

  • Route - A collection of stops to be assigned to a driver

  • Stop - A location on a route where there are customers

  • Customer - An order/customer (customer name/phone presented to the driver) that has one/many deliveries

  • Delivery - An item (name presented to the driver) to be delivered to a customer (or picked up)

  • Driver - The courier that is performing the distribution - using the mobile app

  • User - Personell that plans the distribution and assigns routes to drivers

Content

Child pages (Children Display)