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The purpose of this API is to get details for a shipment.

⚠️ Fields marked with (WIP) are not available in production yet.

Content

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Name

Type

Example

Mandatory

Description

shipmentId

String

70724760322123456

yes

The id-number of the shipment

ediStatus

String

EXPORT_OK

yes

The current EDI-status of the shipment

shopid (WIP)

Integer

1

yes

The id of the shop for the shipment

shopName (WIP)

String

TestShop

yes

The name of the shop for the shipment

pickupDetails (WIP)

Object

no

This object will be populated if the shipment is a pickup shipment

pickupDetails-returnCode (WIP)

String

R-12345

no

The return code of the shipment

pickupDetails-placement (WIP)

String

mailbox, door, common-box, newspaper

no

Where the consumer should place the shipment

pickupDetails-pickupDate (WIP)

Date

2023-08-31

no

The date the shipment will be picked up by the distribution. If null, no date has been set.

The customer should place the shipment at the assigned spot the day before.

pickupDetails-possiblePickupDates (WIP)

List<Date>

[2023-08-31, 2023-09-01, … ]

no

A list of future possible pickup dates

items

Array

yes

List of one or more items in the shipment

items-trackingReference

String

370724760322123456

yes

Tracking number for the given item

items-labellessCode

String

TESTCODE

no

Submission code received from PostNord in case this is a myPackGo item

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ediStatus

Comment

ATTEMPTING_EXPORT

We are attempting to forward the bookingdata/edi to the carrier/company responsible to perform the delivery. For the majority this will take seconds, but can take up to 2 hours (depending on carrier, availability and so on)

Action: None, everything is normal with this status.

EXPORT_OK

The bookingdata/edi is registered with the carrier/company responsible to perform the delivery, and the registration was successful.

Action: None, everything is normal with this status.

EXPORT_FAILED_WILL_RETRY

We have attempted to forward the bookingdata/edi to the carrier/company responsible to perform the delivery, but the carrier was not able to receive it at the time. The bookingdata/edi will receive this status when the service the carrier have is unavailable. Most likely the unavailability is short, and the bookingdata/edi will be registered shortly.

Action: No action needed yet. The system will automatically retry registration of the bookingdata/edi. This can take up to 5 hours.

EXPORT_FAILED_PERMANENTLY

We have attempted to forward the bookingdata/edi to the carrier/company responsible to perform the delivery, but the carrier was not able to receive it. The bookingdata/edi will receive this status when the service the carrier have is unavailable over a long periode of time or the request in invalid (missing mandatory data, invalid values and so on)

Action: With no action this bookingdata/edi will not be registered with the carrier. Based on the type of booking we suggest the following actions

  • Check Flow GUI for error message from carrier if relevant (in the “shipment” section for each booking)

  • Verify that the mandatory fields are in place, and that the value requirements are met. See Booking API for details

  • Manually retry by creating a new booking (either through API og flow GUI).

  • Contact the carrier for information on their availability and/or requirements

  • Inform the consumer

CANCELLED (WIP)

The shipment has been cancelled and will not be picked up

PASSIVE_RETURN (WIP)

The shipment has been registered, but not yet activated. Use the Parcel Activate Order API to set a date for the pickup.

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