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ediStatus

Comment

ATTEMPTING_EXPORT

We are attempting to forward the bookingdata/edi to the carrier/company responsible to perform the delivery. For the majority this will take seconds, but can take up to 2 hours (depending on carrier, availability and so on)

Action: None, everything is normal with this status.

EXPORT_OK

The bookingdata/edi is registered with the carrier/company responsible to perform the delivery, and the registration was successful.

Action: None, everything is normal with this status.

EXPORT_FAILED_WILL_RETRY

We have attempted to forward the bookingdata/edi to the carrier/company responsible to perform the delivery, but the carrier was not able to receive it at the time. The bookingdata/edi will receive this status when the service the carrier have is unavailable. Most likely the unavailability is short, and the bookingdata/edi will be registered shortly.

Action: No action needed yet. The system will automatically retry registration of the bookingdata/edi. This can take up to 5 hours.

EXPORT_FAILED_PERMANENTLY

We have attempted to forward the bookingdata/edi to the carrier/company responsible to perform the delivery, but the carrier was not able to receive it. The bookingdata/edi will receive this status when the service the carrier have is unavailable over a long periode of time or the request in invalid (missing mandatory data, invalid values and so on)

Action: With no action this bookingdata/edi will not be registered with the carrier. Based on the type of booking we suggest the following actions

  • Check Flow GUI for error message from carrier if relevant (in the “shipment” section for each booking)

  • Verify that the mandatory fields are in place, and that the value requirements are met. See Booking API for details

  • Manually retry by creating a new booking (either through API og flow GUI).

  • Contact the carrier for information on their availability and/or requirements

  • Inform the consumer

CANCELLED (WIP)

The shipment has been cancelled and will not be picked up

PASSIVE_RETURN (WIP)

The shipment has been registered, but not yet activated. Use the Parcel Activate Order API to set a date for the pickup.

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