main event (trigger) | additionalinfoAPIkey | i18nkey - translation key | Description |
(057) Not delivered / (015) Return | 001 | .cannot.deliver.missing.deliverypoint | carrier can't find customer |
(057) Not delivered / (015) Return | 002 | .cannot.deliver.missing.key | Key missing |
(057) Not delivered / (015) Return | 003 | .cannot.deliver.parcel.damaged | shipment damaged |
(057) Not delivered / (015) Return | 004 | .cannot.deliver.customer.changed.address | The recipient has changed address |
(015) Return | 005 | .cannot.deliver.customer.absent | The recipient is absent, on vacation or does not collect the shipment |
(030) Lost | 006 | .cannot.deliver.shipment.lost.internal | in our value chain |
(030) Lost | 007 | .cannot.deliver.shipment.lost.external | before our value chain |
Address collector form | 008 | .consignee.notification.response.updated | with new details |
Address collector form | 009 | .consignee.notification.response.same.address | and confirmed existing delivery address |
Address collector form | 010 | .consignee.notification.response.wrong.address | with a new delivery address |
(013) Delivered | 011 | .shipment.delivered.door | on the doormat |
(013) Delivered | 012 | .shipment.delivered.mailbox | in the mailbox |
(013) Delivered | 013 | .shipment.delivered.bag | Mailbox (Bag and hook) |
(057) Not delivered / (015) Return | 014 | .cannot.deliver.unfit.deliverypoint | Unsuited delivery point |
(031) Unable to pick-up | 015 | .unable.to.pickup.not.found | The parcel was not found |
(031) Unable to pick-up | 016 | .unable.to.pickup.not.marked | The parcel was not clearly marked |
(031) Unable to pick-up | 017 | .unable.to.pickup.not.wrapped | Not packed according to instructions |
(031) Unable to pick-up | 018 | .unable.to.pickup.too.big | The parcel was too heavy/big |
(031) Unable to pick-up | 019 | .unable.to.pickup.no.customer.contact | Unable to reach costumer |
(031) Unable to pick-up | 020 | .unable.to.pickup.missing.key | Key missing |
(031) Unable to pick-up | 021 | .unable.to.pickup.return.lost | Return-parcel lost |
(032) Picked-up | 022 | .shipment.retrieved.at.route.branch | Received at route branch |
(032) Picked-up | 023 | .shipment.retrieved.not.at.rout.branch | Not received at route branch |
(057) Not delivered | 024 | .cannot.deliver.not.received | carrier did not receive the shipment |
(057) Not delivered | 025 | .cannot.deliver.missing.deliverypoint.mailbox | carrier can't find customer. Mailbox delivery |
(057) Not delivered | 026 | .cannot.deliver.missing.deliverypoint.house.door | carrier can't find customer. Delivery at house |
(057) Not delivered | 027 | .cannot.deliver.missing.deliverypoint.apartment.door | carrier can't find customer. Delivery in apartment |
(057) Not delivered | 028 | .cannot.deliver.shipment.lost.stolen | Stolen |
