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API requests that result in errors will return an appropriate HTTP status code to help you identify the type of error. You can use the table below to understand what each code means. In addition to HTTP status there may be more details in the errorKey field. Error Keys can be added at a later stage, clients should handle this as well as an empty value for errorKey.

HTTP Status code

Text

Description

400

Client or Validation Error

The request body/query string is not in the correct format.

401

Authentication Failure

Indicates that the Authorization header is either missing or incorrect. You can learn more about the Authorization header here.

403

Access denied

This indicates that the agent whose credentials were used in making this request was not authorized to perform this API call. It could be that you do not have access to the shop or transportsolution you provided in your request. If you believe this is a mistake, please reach out to your contact so it can be rectified.

405

Method not allowed

This API request used the wrong HTTP verb/method. For example a PUT request will result in this error.

500

Unexpected Server Error

Oops! This may indicates an error on our side. Please try again, if the error continues notify your contact person

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