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The purpose of the API is to return last or all events registered for a parcel

...

Name

Type

Example

Max length

Mandatory

Description

id

whole number

1

n/a

(tick)

identifier for the event group

name

string

communcation

n/a

named classification of the group

Group id

Description

1

Information on shipments received/imported in DI

2

Information on transportation

3

Information on communication

4

Information on status updates

5

Information on scanning of shipments

6

Information for shipments transported by others

7

Information from/relating to external systems

8

Information on internal processing

regSystem

Name

Type

Example

Max length

Description

id

whole number

1

n/a

identifier for the originating system

name

string

Postnord

n/a

named classification of the originating system

...

Response from Pacel Event Log API  (no/en).pdf

Expand
titleList of

...

An additionalinfoAPIkey must always be considered in the context of a main event.

...

possible events APIkeys

Access level determines start of translation key. Can be either one of:

  • event.type.pub

  • event.type.shopadmin

  • event.type.distr

  • event.type.

For example: event.type.distr.shipment.received

apikey

i18nkey - translation key

Description

001

.import.edi.information.received

Parcel arrival notified

002

.shipment.received

Parcel has been received

003

.shipment.forwarded

Parcel is being loaded for transport

004

.shipment.under.transport

Parcel is in transit

005

.shipment.forwarded.to.servicepoint

Parcel is being transferred to a service point

006

.shipment.arrived.at.servicepoint

Parcel has arrived at local service point

007

.requested.consignee.addresscollect

Address Collector sent to recipient

008

.consignee.notification.response

The recipient has submitted the address collector form

009

.consignee.order.confirmation

An order confirmation has been sent to the recipient

010

.consignee.package.on.its.way

"Parcel on it's way" sent to recipient

011

.consignee.delivery.notification

"Parcel delivered" sent to the recipient

012

.consignee.transport.change.notification

"Parcel will be delivered by a partner carrier" sent to recipient

013

.shipment.delivered

Parcel delivered

015

.returned.to.sender

Parcel bound for return processing

016

.shipment.scanned.ok

Parcel has been scanned

017

.scanned.missing.package.data

No EDI-information received for this shipment

018

.scanned.wrong.station

Parcel scanned at wrong station. Please change station and scan again

019

.scanned.no.alias

The parcel has not been assigned a route (no alias). Notify the manager of this station

020

.scanned.unknown.station

Parcel (address) is connected to Posten. Connect parcel to a route or scan at return-station

021

.scanned.invalid.tracking.number

Tracking reference is invalid. Notify the manager of this station

022

.scanned.wrong.location

Parcel sorted for wrong location. Please scan this parcel on a return-station

023

.scanned.return.rescan

Scanned, sort this parcel again

024

.scanned.ok.return.scan

Return-scan ok

025

.scanned.ok.return.scan.destruction

Parcel is scanned for return and should be destructed

026

.shipment.exported

Parcel will be delivered by a partner carrier

027

.support.ticket.created

A support ticket was created for this parcel

028

.retry.delivery

New activation in the electronic delivery guide

029

.retry.pickup

New activation for the electronic delivery guide

030

.shipment.lost

Parcel lost

031

.unable.to.pickup

Parcel not picked up

032

.shipment.retrieved

Parcel picked-up

034

.return.not.found

Could not find parcel for pick-up

035

.returned.cannot.deliver

Parcel is returned to store/sender

036

.shipment.unknown.external.code

Unknown status notification from external transporter

038

.pickup.confirmation.consignee

"Parcel has been picked-up" sent to recipient

039

.pickup.confirmation.consignor

"Parcel has been picked-up" sent to the sender

040

.pickup.reject.consignor

"Parcel not picked-up" sent to sender

041

.pickup.reminder

"Reminder of scheduled pick-up" sent to sender

042

.pickup.not.found.consignor

"Parcel not found, with option to set new pick-up date" sent to sender

043

.import.ready.for.delivery

Parcel is ready to be delivered to the recipient

045

.registered.complaint.a

A complaint (type A) was registered for this shipment

046

.registered.complaint.k

A complaint (type K) was registered for this shipment

047

.registered.complaint.x

A complaint (type X) was registered for this shipment

048

.registered.complaint.y

A complaint (type Y) was registered for this shipment

056

.consignor.updated.pickup

The sender has changed pick-up date

057

.shipment.not.delivered

Parcel not delivered

060

.pickup.cancelled

Pick-up of parcel has been cancelled

061

.wanted

Enquired parcel. This parcel should not be delivered. Return to store/sender

062

.loaded

The shipment has been loaded for transport

063

.unloaded

Parcel has been unloaded from car

064

.registered.complaint.r

A complaint (type R) was registered for this shipment

065

.registered.complaint.ae

A complaint (type Æ) was registered for this shipment

066

.registered.complaint.l

A complaint (type L) was registered for this shipment

067

.registered.complaint.p

A complaint (type P) was registered for this shipment

068

.not.delivered

Parcel not delivered

069

.unacknowledged

Parcel not acknowledged

058

.consignee.notification.response.same.address

Recipient has confirmed that delivery address is correct

059

.consignee.notification.response.wrong.address

Recipient has submitted a new delivery address. If possible the parcel will be delivered by one of our partner carriers

070

.closed.complaint

Complaint closed

071

.consignor.delivery.notification

"Parcel delivered" sent to sender

072

.shipment.export.no.tracking.notification

Parcel will be delivered without tracking within 2-6 working days.

073

.admin.order.cancelled

Order has been cancelled

074

.consumer.order.cancelled

Order has been cancelled

075

.admin.changed.shipment.date

Store admin has changed shipment date

076

.consumer.changed.shipment.date

The customer has changed date for shipment

077

.delivery.deactivated

New activation in EDG has been cancelled as the parcel has received a final status

092

.shipment.under.customs.clearance

Parcel is under customs clearance

093

.shipment.incorrectly.sorted

Parcel has been sorted incorrectly and will unfortunately be slightly delayed

078

.consignee.refund.delivery.unsuccessful

"Delivery failed, amount is reimbursed" sent to recipient

079

.consignee.delivered.gift

"Gift delivered" sent to recipient

080

.consignor.delivered.gift

"Gift delivered" sent to sender

081

.consignor.not.delivered.gift

"Gift not delivered" sent to sender

082

.consignee.awaiting.processing

"Awaiting processing" sent to recipient

083

.consignor.processing.gift.order

"Gift order is being processed" sent to sender

084

.consignor.gift.order.final.status

"Gift order with final status" sent to sender

085

.consignee.gift.order.final.status

"Gift order with final status" sent to recipient

086

.consignee.order.partially.delivered

"Order partially delivered" sent to recipient

087

.consignee.order.final.status

"Order with final status" sent to recipient

088

.consignee.gift.order.partially.delivered

"Gift order partially delivered" sent to recipient

089

.consignee.paper.notification

A written notice has been sent to recipient

090

.consignee.sms.notification

A SMS has been sent to recipient

091

.consignee.mail.notification

A notification has been sent to the recipient by email

094

.generated.label

Label has been generated

096

.pickup.reject.consignor.new.pickup

"Parcel not picked-up, with option to set new pick-up date" sent to sender

097

.pickup.not.found.consignor.new.pickup

"Parcel not found, with option to set new pick-up date" sent to sender

095

.shipment.not.picked.up.returned.to.sender

"Parcel not picked up at service point and will be returned to sender"

100

.order.changed

The order has been changed

101

.delivery.ordered

Delivery to household is ordered for this parcel

102

.order.deviation

Unfortunately, the parcel may be delayed due to a deviation.

103

.order.notification.sent

Delivery notification sent to customer

098

.pickup.ready

099

.destination.change.re.labeled

Re-labeled after destination change

104

.delivered.at.service.point

Parcel delivered to service point

105

.parcel.delivered.to.shop

Parcel is delivered to a store

106

.load.carrier.scanned.ok

Load carrier has been scanned and closed

107

.load.carrier.received

Load carrier has been received and is beeing loaded for transport

108

.consignor.order.confirmation

"Order confirmation" sent to sender

109

.consignee.parcel.under.processing

"Parcel in process" sent to recipient

110

.shipment.forwarded.to.external.system

Parcel information sent to external system

111

.system.delivered

Delivered (system message)

112

.parcel.destination.changed

Destination has been changed

113

.delivery.activated

Parcel activated

114

.consignor.order.receipt

Receipt sent to sender

115

.scanned.wrong.mode

Parcel has been scanned in outgoing mode

116

.parcel.arrived.at.end.station

Parcel has arrived at end station

117

.package.arrived

"Parcel ready for pick-up" sent to recipient

118

.package.reminder

"Reminder parcel ready for pick-up" sent to recipient

119

.package.pickupextension

"Pick-up period extended" sent to recipient

120

.package.lastreminder

"Reminder for parcel ready for pick-up after extended period" sent to recipient

121

.package.returned

"Parcel returned" sent to sender

122

.parcel.delivered.for.return.servicepoint

Parcel delivered for return at servicepoint

123

.parcel.rerouted.to.servicepoint.notification

"Parcel rerouted to service point" sent to recipient

124

.image.of.delivery.taken

Additional information for delivery available

125

.unwanted

The parcel is no longer enquired. To be delivered to the recipient.

126

.shipment.received.external

Partner carrier has recieved the parcel

127

.shipment.not.delivered.second.attempt

"Parcel not delivered after second attempt" sent to recipient

128

.shipment.not.delivered.first.attempt

"Parcel not delivered after first attempt" sent to recipient

129

.return.package.reminder

"Reminder to return item" sent to recipient

131

.package.first.scan

"Parcel in value chain" sent to recipient

Expand
titleList of additionalinfoAPIkeys

An additionalinfoAPIkey must always be considered in the context of a main event.

Access level determines start of translation key. Can be either one of:

  • event.type.ai.pub

  • event.type.ai.shopadmin

  • event.type.ai.distr.

For example: event.type.ai.distr.cannot.deliver.customer.absent

additionalinfoAPIkey

i18nkey - translation key

Description

001

.cannot.deliver.missing.deliverypoint

carrier can't find customer

002

.cannot.deliver.missing.key

Key missing

003

.cannot.deliver.parcel.damaged

shipment damaged

004

.cannot.deliver.customer.changed.address

The recipient has changed address

005

.cannot.deliver.customer.absent

The recipient is absent, on vacation or does not collect the shipment

006

.cannot.deliver.shipment.lost.internal

in our value chain

007

.cannot.deliver.shipment.lost.external

before our value chain

008

.consignee.notification.response.updated

with new details

009

.consignee.notification.response.same.address

and confirmed existing delivery address

010

.consignee.notification.response.wrong.address

with a new delivery address

011

.shipment.delivered.door

on the doormat

012

.shipment.delivered.mailbox

in the mailbox

013

.shipment.delivered.bag

Mailbox (Bag and hook)

014

.cannot.deliver.unfit.deliverypoint

Unsuited delivery point

015

.unable.to.pickup.not.found

The parcel was not found

016

.unable.to.pickup.not.marked

The parcel was not clearly marked

017

.unable.to.pickup.not.wrapped

Not packed according to instructions

018

.unable.to.pickup.too.big

The parcel was too heavy/big

019

.unable.to.pickup.no.customer.contact

Unable to reach costumer

020

.unable.to.pickup.missing.key

Key missing

021

.unable.to.pickup.return.lost

Return-parcel lost

022

.shipment.retrieved.at.route.branch

Received at route branch

023

.shipment.retrieved.not.at.rout.branch

Not received at route branch

024

.cannot.deliver.not.received

carrier did not receive the shipment

025

.cannot.deliver.missing.deliverypoint.mailbox

carrier can't find customer. Mailbox delivery

026

.cannot.deliver.missing.deliverypoint.house.door

carrier can't find customer. Delivery at house

027

.cannot.deliver.missing.deliverypoint.apartment.door

carrier can't find customer. Delivery in apartment

028

.cannot.deliver.shipment.lost.stolen

Stolen

...