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Shipments that have been canceled cannot be resumed and will not be handled in the carrier.
It is not possible to cancel a shipments in transit, to stop these shipments contact the carrier customer service.
Successful cancellation will set eventlog API key 71.
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| Case | Can be cancelled | Not able to cancel |
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| 1 | B2C-Shipment with items X and Y |  Cancelling 8/5 or earlier
Item X and Y are cancelled
|  Cancelling date 9/5 or later
| | 2 | B2C-Shipment | not possible to cancel | not possible to cancel | | 3 | C2C/C2B-Shipment | Cancelling 8/5 or earlier Cancelling 9/5 may work depending on time, contact your carrier for specific cut off time Cancelling 10/5 if current parcel status is not “Parcel picked up“ (eventlog API key 32) | Cancelling 9/5 after carrier specific cut off Cancelling 10/5 or later if current parcel status is “Picked up” (eventlog API key 32) | | 4 | C2C/C2B-Shipment | Cancelling any time | after activation (set distributionDate with Edit API, same as case 3) | | 5 | C2C/C2B-Shipment | Same as case 3 | Same as case 3 |
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