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- We support both Excel- and CSV-files.
- Encoding: The files are assumed to be encoded as ISO-8859-1.
- Columns
- The order of the columns is not important.
- The header-line (with the column names) is essential. Each column MUST have our documented names (i.e. EXTERNAL_ORDER_ID or CONSIGNEE_NAME).Â
- We give an error if there are any unknown column names in the file. The file should therefore not have any other column names than those documented here.Â
- For CSV, the field separator is semi colon (;).
- The columns can be quoted, if so, use ("").
- We support files up to 50 000 orders
- It may take some time for the files to be processed and generate labels.Â
- Contact your carrier provider with questions to the format, errors while uploading or use of different fields.Â
- Filename must be different for each file
Format definition
The Flow Selfservice system makes use of Parcel Booking API, so please refer to the documentation for more information on possible error-codes.
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